Terms and Conditions

May 2026

Terms and Conditions

These Strivacity Terms of Service (the "Terms of Service" or "Terms") govern access to and use of the Strivacity Inc. ("Strivacity," "Company," "we," or "us") website, application(s), and other services provided by us (collectively, the "Service"). Website visitors are referred to in these Terms as "Site Visitors" and individuals or entities who use the Service or create an account ("Account") and their Authorized Users are collectively referred to as "Customers." Customers and Site Visitors may be referred to in these Terms as "you" and "your" as applicable.

These Terms are in addition to, and do not nullify, any other agreement between you and us or any other applicable terms and conditions found on the Service. If you are a paid Customer and you or your organization are otherwise bound by a signed, written agreement with Strivacity ("Enterprise Terms"), then these Terms will apply, if at all, only to use of the Service to the extent such use is not already governed by those Enterprise Terms.

Acceptance of Terms

By using the Service, you accept and agree to follow and be bound by these Terms. You also agree to comply with all applicable laws and regulations, as well as all rules or restrictions posted on the Service. If you do not agree to these Terms, you are not authorized and must cease using the Service immediately.

By accepting these Terms, you acknowledge and agree that Strivacity may process your personal data in accordance with its Privacy Policy and applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), UK GDPR, the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), Canada's Anti-Spam Legislation (CASL), Quebec Law 25, and other relevant regulations.

Eligibility

You agree that by using the Service you are at least 18 years of age and legally able to enter into a contract. If you are agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity's behalf and bind them to these Terms. If Strivacity has previously prohibited you from accessing the Service, you are not permitted to access or use the Service.

Modification of the Service

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at our sole discretion. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service. In the event of significant modifications that may impact active users, we will provide reasonable notice through email or in-app notification where applicable.

Tracking Technologies, Cookies, and Consent

Overview

When you visit the Site, we and our third-party service providers use a variety of tracking technologies including cookies, pixels, tags, scripts, session recording tools, and identity resolution technologies. These technologies may collect information about your device, browser, IP address, and interactions with the Site. A full description of the specific tools and technologies we use, the purposes for which they are used, and the third parties with whom information is shared is set forth in our Privacy Policy, which is incorporated into these Terms by reference.

Location-Based Consent Standards

Strivacity has adopted a conservative, explicit opt-in posture. Non-essential tracking technologies including advertising pixels, identity resolution tools, session recording, and analytics tools will not activate until you have made an affirmative choice through our consent management tool (Cookiebot by Usercentrics), accessible via the Cookie Settings option on the Site. Closing or dismissing the consent banner without clicking an acceptance button does not constitute consent. You may update or withdraw your consent at any time using the Cookie Settings tool or by contacting us at privacy@strivacity.com.

Strictly necessary technologies required to operate the Site will function regardless of your consent selection. Withdrawal of consent does not affect the lawfulness of any processing that occurred prior to withdrawal.

Global Privacy Control

We honor Global Privacy Control (GPC) signals. If your browser or device transmits a GPC signal indicating a preference to opt out of the sale or sharing of personal information, we will treat that signal as a valid opt-out request and process it accordingly. You will not be required to take any additional steps to exercise this right.

Do Not Sell or Share My Personal Information

Strivacity does not sell your personal information. We may share personal information with third-party advertising and analytics providers as described in our Privacy Policy. You have the right to opt out of the sharing of your personal information for cross-context behavioral advertising purposes. To exercise this right, use the Cookie Settings tool on the Site, submit a GPC signal through your browser, or contact us at privacy@strivacity.com. We will not discriminate against you for exercising this right.

California Residents β€” CCPA/CPRA

If you are a California resident, you have the right to opt out of the sharing of your personal information for cross-context behavioral advertising purposes, including through the advertising pixels and identity resolution tools described in our Privacy Policy. To exercise this right, use the Cookie Settings tool on the Site, submit a GPC signal through your browser, or contact us at privacy@strivacity.com.

Canadian Residents β€” CASL and PIPEDA

If you are visiting from Canada, your use of the Site and our communications with you are governed by CASL, PIPEDA, and where applicable, Quebec Law 25. We obtain express consent before installing tracking technologies on your device and before sending commercial electronic messages. You may withdraw consent at any time by contacting privacy@strivacity.com or using the unsubscribe mechanism in any email we send. Implied consent under CASL expires 24 months from the date of last meaningful business interaction.

EU/EEA and UK Residents β€” GDPR and UK GDPR

If you are located in the European Union, European Economic Area, or United Kingdom, your personal data is processed in accordance with GDPR or UK GDPR respectively. You have the right to access, rectify, erase, restrict, and port your personal data, and to object to certain types of processing. You also have the right to lodge a complaint with your local supervisory authority. To exercise these rights, contact us at privacy@strivacity.com.

For international data transfers, Strivacity uses Standard Contractual Clauses (SCCs) or, for UK transfers, International Data Transfer Agreements (IDTAs), to protect your personal data in accordance with applicable law.

Intellectual Property

Service

The Service is protected by copyrights and other intellectual property rights. Customer agrees that all worldwide copyright and other intellectual property rights in the Service, and all copies of the Service however made, are the exclusive property of Strivacity and its licensors. All rights in and to the Service not expressly granted to Customer in this Agreement are reserved by Strivacity and its licensors. No ownership rights in the Service transfer to Customer. There are no implied licenses under this Agreement. Any trademarks, logos, or brand elements associated with Strivacity are the exclusive property of Strivacity and may not be used without prior written consent.

Customer Data

Customer controls and owns all right, title, and interest in and to customer data and at all times remains the data controller under this Agreement and under any applicable data protection laws and regulations. No ownership rights are transferred to Strivacity in customer data, except as set forth in this Agreement. Customer represents and warrants it has complied with all relevant laws in collecting, using, transmitting, and disclosing customer data.

Feedback

If you elect to provide any feedback, suggestions, comments, improvements, ideas, or other information to Strivacity regarding the Service ("Feedback"), you acknowledge that the Feedback is not confidential and you authorize Strivacity to use that Feedback without restriction and without payment to you. Accordingly, you hereby grant to Strivacity a nonexclusive, royalty-free, fully-paid, perpetual, irrevocable, transferable, and fully sublicensable right to use the Feedback in any manner and for any purpose.

Subscription Services

Subscription

Contingent upon Customer's payment of subscription fees for the Strivacity platform (the "Application"), Strivacity grants to Customer a limited, revocable, non-exclusive, non-sublicensable, and non-transferable right to access and use the Application during the subscription term as specified in the Order, solely for the external use of the Customer and Customer personnel as part of Customer's ordinary course of business ("Permitted Use") and only for the number of Monthly Active Users ("MAUs") specified in an Order.

If subscription fees are not paid on time, Strivacity reserves the right to suspend access to the Application until the outstanding balance is settled. If non-payment continues beyond 30 days, the subscription may be terminated, and all associated data may be deleted in accordance with our data retention policy.

Renewals

Subscriptions shall automatically renew for subsequent subscription terms of the same duration as the original subscription term, subject to payment by Customer of applicable subscription fees, unless a party provides written notice to the other party of the notifying party's intention not to renew at least ninety (90) days prior to expiration of the then-current subscription term.

Free Trials or Evaluations

If you are provided access to a free trial or other evaluation services, you may access and use such services for the number of users and for the length of time specified by us, strictly for internal evaluation purposes and not for any commercial or production use. Upon expiration or termination of any such free trial or evaluation period, you will no longer have access to the Application. Notwithstanding anything otherwise set forth in the Agreement, any such evaluation or free trial services are provided "AS IS," do not renew, and do not come with any warranty or support services.

Customer Responsibilities and Use

Customer Responsibilities

Customer is responsible for all activity by MAUs. Customer agrees it will: (a) select, purchase, configure, operate, and maintain its equipment, hardware, websites, network, and Internet connections necessary for use and support of the Application; (b) use the Application in accordance with the Documentation; (c) obtain all necessary consents and authorization to use the Application to access and use the Customer Data contained therein; and (d) use best practices and commercially reasonable efforts to prevent unauthorized access to or use of the Application, including promptly notifying Strivacity when you become aware of any unauthorized access or use.

Customers are responsible for ensuring that all data uploaded or processed within the Application complies with relevant data protection laws and regulations, including GDPR, UK GDPR, CCPA/CPRA, CASL, and other applicable frameworks.

Restrictions

Customer may not do (or permit others to do) any of the following: (a) copy, modify, adapt, alter, translate, or create derivative works of the Application; (b) merge or otherwise integrate the Application with external components or other software; (c) sublicense, lease, rent, loan, assign, or otherwise transfer the Application or any license hereunder to any third party; (d) host, upload, use, or access the Application via a time sharing, service bureau, virtualization, hosting, or other remote access arrangement; (e) reverse engineer, decompile, or disassemble the Application except to the limited extent expressly permitted by applicable law; (f) remove, alter, or obscure any confidentiality or proprietary notices of Strivacity or its suppliers; (g) reproduce or use the Application except as expressly authorized; (h) circumvent technological measures provided by Strivacity to control access to or use of the Application; (i) use the Application in any manner that infringes, misappropriates, or otherwise violates any intellectual property rights or other right of any person, or that violates any applicable law; (j) use the Application other than for the Permitted Use.

Conduct on Site

Your use of the Site is subject to all applicable laws and regulations, and you are solely responsible for the contents of your communications through the Site. Users may not resell or rebrand the platform and represent ownership of the platform, nor share any login credentials with other parties. You agree that you will not upload, share, post, or otherwise distribute or facilitate distribution of any content that: (a) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, or otherwise violates our rules or policies; (b) victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; (c) infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party; or (d) contains software viruses or any other computer code designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment.

Users are strictly prohibited from using automated tools, bots, or scraping mechanisms to extract data from the Service without prior written consent.

Registration Data and Privacy

In order to access the Service, the Company may require you to create a separate account and password by completing our online registration form ("Registration Data"). By registering, you agree that all information provided in the Registration Data is true and accurate and that you will maintain and update this information as required to keep it current, complete, and accurate. User information shall be stored through HubSpot and Amazon Web Services. Users may cancel their registration via email to privacy@strivacity.com.

Your data rights under GDPR, UK GDPR, and CCPA/CPRA, including the right to access, correct, delete, and port your personal information, are described in full in our Privacy Policy. To exercise these rights, contact privacy@strivacity.com. We will respond within 30 days unless retention is required by legal obligations.

Information Security

Security

The Application may contain technological measures designed to prevent unauthorized or illegal use of the Application and the Customer acknowledges and agrees that Strivacity may use these and other lawful measures to verify Customer's compliance with the terms of this Agreement and enforce Strivacity's rights. Customer agrees and acknowledges that Strivacity may, on no less than thirty (30) days' prior written notice to the Customer, deny any individual access to and/or use of the Application if Strivacity, in its sole discretion, believes that the Customer's use of the Application would violate any provision of this Agreement.

Safeguards

Strivacity will maintain commercially reasonable and appropriate physical, technical, and organizational safeguards designed to secure Customer Data against unauthorized and unlawful loss, access, or disclosure including: (a) restricting access to Customer Data to employees, agents, licensors, or service providers of Strivacity with a need to know the information; (b) regular performance of penetration tests against the Application; (c) maintaining appropriate safeguards to prevent unauthorized access to Customer Data; and (d) procedures and practices for the safe disposal of Customer Data. Full details of our security program are available at security.strivacity.com.

Notification

In the event of a security breach affecting Personally Identifiable Information, Strivacity will notify affected Customers without undue delay and no later than 72 hours after becoming aware of the breach as required under GDPR Article 33 and UK GDPR. California users will also be notified in accordance with California Civil Code 1798.82.

Strivacity may use third-party subprocessors such as cloud hosting services to facilitate the Service. A full list of subprocessors can be accessed at security.strivacity.com or requested by contacting privacy@strivacity.com. For EU and UK customers, Strivacity ensures that any data transfers to third countries are protected using Standard Contractual Clauses (SCCs), International Data Transfer Agreements (IDTAs), or other GDPR or UK GDPR-compliant mechanisms.

Fees and Payment

Payment

Customer agrees to pay all subscription fees as indicated on the Order to Strivacity (either directly or through an Authorized Partner). Subscription fees are payable annually in advance unless a monthly payment option is offered to Customer and identified in the Order, in which case subscription fees are payable 30 days from receipt of invoice. All fees are non-refundable and non-cancelable except as expressly provided in this Agreement and do not include sales and use taxes, value-added taxes, goods and services taxes, excise, business, service, withholding tax, shipping, or customs duties and similar transactional taxes and fees. Customer must provide Strivacity with a fully signed quote, purchase order, and payment processing information.

Late Payment

Fees not paid when due will accrue interest at a rate of one and one-half percent (1.5%) per month or the legal maximum interest rate, whichever is lower, applied as of the date of invoice. Failure to pay fees when due may result in withdrawal of access to the Subscription Services until all fees are paid.

Usage Limits and Verification

Usage of the Application is monitored on a continuous basis. The Customer agrees to cooperate with Strivacity or its Authorized Partner(s) to ascertain Customer's usage of the Service and compliance with this Agreement. Usage limits include:

  • Use of the Application's built-in Email Service: usage limit of 10 emails per MAU per 24-hour period
  • Use of the Application's built-in SMS Service for Multi-factor Authentication: usage limit of 5 SMS messages per MAU per 30-day period
  • Use of the Application's built-in Voice Service for Multi-factor Authentication: usage limit of 5 phone calls per MAU per 30-day period

Customer Data

Customer Data Responsibilities

The Customer is responsible for: (a) the content, accuracy, quality, reliability, legality, and means by which it acquires Customer Data; (b) obtaining the right and consent to use Customer Data and decisions concerning the processing and use of Customer Data; (c) compliance with all applicable data privacy laws and regulations including GDPR, UK GDPR, CCPA/CPRA, CASL, and Quebec Law 25; and (d) uploading, sharing, withdrawal, management, and deletion of Customer Data.

If you are located in the European Union or European Economic Area, or are otherwise subject to GDPR, you are the Data Controller and Strivacity acts as a Data Processor as defined by GDPR. Strivacity will process Customer Data only under documented instructions from the Customer, except as required by law. If requested, Strivacity will provide a Data Processing Agreement (DPA) for GDPR compliance outlining data protection responsibilities, sub-processors, and technical safeguards.

If you are located in the United Kingdom, Strivacity acts as a Data Processor under UK GDPR. The same DPA framework applies. Contact privacy@strivacity.com to request a DPA.

Data License

The Customer grants Strivacity a non-exclusive, limited, revocable, royalty-free license to access, copy, store, process, transmit, display, and otherwise use Customer data for the purpose of: (a) providing and continually improving and refining the Application; (b) performing our obligations under this Agreement; and (c) complying with laws. Strivacity will not disclose Customer data to a third party except to the extent necessary to carry out the terms of this Agreement or as permitted or required by law.

Third Party Content

We may provide, or third parties may provide, links to other third-party websites, services, or resources that are beyond our control. We make no representations or endorsements as to the quality, suitability, functionality, or legality of any third-party content to which links may be provided, and you hereby waive any claim you might have against us with respect to such services. Strivacity is not responsible for the content on the internet or web pages that are located outside the Service.

Disclaimer of Warranties

ALL MATERIALS AND SERVICES ON THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, COMPANY MAKES NO WARRANTY THAT (A) THE SERVICES AND MATERIALS WILL MEET YOUR REQUIREMENTS, (B) THE SERVICES AND MATERIALS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR MATERIALS WILL BE EFFECTIVE, ACCURATE, OR RELIABLE, OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, OR INFORMATION PURCHASED OR OBTAINED BY YOU FROM THE SITE WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS, OR DEFECTS. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY.

Limitation of Liability

EXCEPT TO THE EXTENT THAT DISCLAIMER OF LIABILITY IS PROHIBITED UNDER APPLICABLE LAW, IN NO EVENT WILL COMPANY, OR ANY OF THEIR RESPECTIVE AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE TO CUSTOMER FOR DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH CUSTOMER'S USE OF, OR INABILITY TO USE, THE APPLICATION, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHETHER SUCH DAMAGES ARISE UNDER CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. IF, UNDER APPLICABLE LAW, LIABILITY FOR DIRECT DAMAGES CANNOT BE EXCLUDED, THEN THE TOTAL AGGREGATE LIABILITY OF STRIVACITY WITH RESPECT TO ANY SINGLE INCIDENT ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT WILL NOT EXCEED THE AMOUNT OF SUBSCRIPTION FEES PAID BY CUSTOMER IN THE TWELVE (12) MONTH PERIOD PRECEDING THE DATE OF THE EVENT GIVING RISE TO SUCH CLAIM.

Indemnification

Upon a request by us, you agree to defend, indemnify, and hold us and our affiliates harmless from all liabilities, claims, and expenses, including attorney's fees, that arise from your use or misuse of this Site. Company reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

Term and Termination

Term

These Terms are effective until terminated by either you or us. Strivacity is free to terminate or suspend access to your use of the Service or your account for any reason in our discretion, including your breach of these Terms.

Effect of Termination

Upon expiration or termination of this Agreement, Customer rights to use or access the Application will immediately terminate and Customer must return or destroy any Confidential Information of Strivacity as well as the Documentation. Strivacity will have no obligation to maintain any Customer Data except as otherwise specified.

Return of Customer Data

Upon request within ten (10) days of the effective date of termination or expiration of this Agreement, Strivacity will make Customer data available to you for export or download for a period of thirty (30) days. After the initial 10-day request period, Strivacity will have no obligation to maintain or provide any Customer data and will thereafter destroy all copies of Customer data in our systems or otherwise in our possession or control, unless legally prohibited.

General Provisions

Choice of Law and Venue

This Agreement will be governed by the laws of the State of Delaware, United States without giving effect to any choice of law principles that would require the application of the laws of a different country or state. Each party irrevocably agrees that any proceedings relating to any dispute or claim arising out of or in connection with this Agreement shall be brought in the courts of Fairfax County, Virginia, United States of America. Nothing in this Agreement prevents either party from seeking injunctive relief in a court of competent jurisdiction.

Compliance with Laws

Customer will comply with all applicable export and import control laws and regulations in Customer's use of the Application, and in particular, Customer will not export or re-export the Application without all required government licenses.

Relationship between the Parties

The parties are independent contractors, and neither party is the agent, partner, employee, fiduciary, or joint venture of the other party under this Agreement.

Assignments

Customer may not assign or transfer, by operation of law or otherwise, any Customer rights under this Agreement to any third party without Strivacity's prior written consent. Any attempted assignment or transfer in violation of the foregoing will be void. Strivacity may, with 30 days' prior written notice, freely assign its rights or delegate its obligations under this Agreement.

Waivers

All waivers must be in writing. The failure of a party to enforce any provision or exercise any right under this Agreement shall not constitute a waiver of such provision or right.

Severability

If any provision of this Agreement is held to be invalid or unenforceable, the remaining portions will remain in full force and effect and such provision will be enforced to the maximum extent possible so as to achieve the intent of the parties.

Force Majeure

If by reason of force majeure either party is unable in whole or in part to act in accordance with this Agreement, the party shall not be deemed in default during the continuance of such inability. The term "force majeure" includes without limitation acts of God, strikes or lockouts, acts of public enemies, insurrections, riots, epidemics, lightning, earthquakes, fire, storms, floods, droughts, arrests, restraint of government, civil disturbances, and explosions.

Entire Agreement

This Agreement constitutes the final and entire agreement between the parties regarding the subject of this Agreement and supersedes all prior or contemporaneous agreements, understandings, and communication, whether written or oral. This Agreement may be amended only by a written document signed by both parties.

Contact Us

If you have any questions about these Terms, please contact us at:

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Strivacity, Inc.

205 Van Buren Street, Suite 120

Herndon, VA 20170

Email: privacy@strivacity.com

Phone: (844) 782-5486

Trust Center: security.strivacity.com

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