AI ASSIST
Manage digital identities with ease with your always-on GenAI assistant

Identity management is complex. From IAM to CIAM and IGA, it’s a lot to navigate. Imagine having a trusted Gen AI assistant to simplify it all. Designed to enhance your digital touchpoints, Strivacity AI Assist provides intelligent insights and proactive suggestions to help you create smooth and secure sign-in journeys - for your customers, employees, or partners.
Benefits
Ask real questions
Get actionable insights on demand
Optimize journeys
Reduce friction and increase conversion rates

Instant security and compliance
Minimize risk and meet regulatory requirements
How it works
AI Assist is always accessible at the top of your screen. Integrated across the Strivacity platform, it uses Gen AI-driven insights and advanced data analysis to improve engagement, enhance security, and ensure compliance, all while safeguarding your data.
Whether you're new to journey optimization or a CIAM pro, With AI Assist, you can ask questions like:
- Where are customers abandoning sign-ups?
- Who are the highest risk users?
- What permissions does this role have?
You get clear answers to help seize the bottom-line benefits of better sign-in journeys – saving time and effort while maintaining strict data privacy.

The Forrester WaveTM: Customer Identity And Access Management Solutions, Q4 2024
"Customers said that they need strong reporting and dashboarding capabilities in a CIAM solution to be able to justify investment and get business value."
How we’re different

Key capabilities
We use the latest advancements in Gen AI and large language models (LLMs), securely trained on our product and industry best practices, to give you smart guidance at every step.
Deep account insights
AI Assist simplifies account activity insights. Confused by a login attempt or registration session? Ask , “What happened during this login?” or "Is there any risk here?" AI Assist breaks it down, highlighting any concerns.
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Interactive dashboards
Our dashboards just got smarter. Enter queries like “What MFA methods do users prefer?” or "How can I improve conversions?" With detailed analysis and actionable insights from AI Assist, you can reap the full potential of your data.
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Instant compliance checks
Concerned about NIST 800-63 compliance or PCI-DSS standards? AI Assist automates policy configuration and analysis. Easily monitor logs, detect anomalies, and get the latest security summaries – while reducing human error.
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AI Assist features
Customer insights features
B2B Identity
Customer experience canvas
Create customer sign-in experiences that look and feel like your brand
Lifecycle event orchestration
Keep your customers’ data in synch with your CRM, MarTech stack and custom apps
Identity verification
Verify customer IDs by checking telco records, document verification or knowledge-based verification
Adaptive access controls
Pick the ways for customers to authenticate — MFA, Social login, SSO, biometrics or passwordless
Registration & self service
Make it a breeze for customers to sign-up, sign-in and manage their account
Does this sound familiar?
Manual B2B workarounds
Behind-the-scenes emails, spreadsheets and approvals that lead to delays and dead ends.
Minimum viable experiences
A B2B customer experience that checks the box but falls short of customer expectations.
Endless engineering queues
New features, fixes and upgrades to your B2B sign-in experience that sit for weeks and months.
1-800-HELP-ME
Internal and customer requests to customer support to create and update B2B accounts.
We make your B2B sign-in experience remarkably simple
Say goodbye to manual workarounds and “how-do-I” calls to customer support. Our intuitive organizational model and fine-grained RBAC controls put your customer in charge of their own accounts.
Support for all B2B models
B2B sign-in scenarios can vary quite a bit across different industries and business models. We support all of the major types of B2B models including hybrid models:
B2B
For organizations whose customers are other businesses
- Example: Manufacturing
B2B2C
For organizations who serve their customers through third-party agents or partners
- Example: Insurance
Hybrid B2B + B2C
For organizations that have both business customers and individual consumers
- Example: Energy utilities
What makes our B2B CIAM solution unique?
The capabilities that set us apart for B2C CIAM deployments (read them here) also make us the top choice for B2B CIAM deployments.
In addition, competitors can’t match us on these three critical capabilities that’re required for successful B2B deployments.