AI ASSIST

Manage digital identities with ease with your always-on GenAI assistant

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AI Assist

Identity management is complex. From IAM to CIAM and IGA, it’s a lot to navigate. Imagine having a trusted Gen AI assistant to simplify it all. Designed to enhance your digital touchpoints, Strivacity AI Assist provides intelligent insights and proactive suggestions to help you create smooth and secure sign-in journeys - for your customers, employees, or partners.

Benefits

Ask real questions

Get actionable insights on demand

Optimize journeys

Reduce friction and increase conversion rates

Instant security and compliance

Minimize risk and meet regulatory requirements

How it works

AI Assist is always accessible at the top of your screen. Integrated across the Strivacity platform, it uses Gen AI-driven insights and advanced data analysis to improve engagement, enhance security, and ensure compliance, all while safeguarding your data.

Whether you're new to journey optimization or a CIAM pro, With AI Assist, you can ask questions like:

  • Where are customers abandoning sign-ups?
  • Who are the highest risk users?
  • What permissions does this role have?

You get clear answers to help seize the bottom-line benefits of better sign-in journeys – saving time and effort while maintaining strict data privacy.

Identity and Access Intelligence Innovation With Generative AI, 11 August 2023

“By 2025 at least 35% of organizations will utilize generative AI as part of their identity fabric functions. These organizations will substantially improve user experience and efficiency of their IAM controls.”

Don Assalone, Director of Global Cybersecurity

"Security is in Strivacity's DNA. That combined with the fact Strivacity was so easy to deploy and scale up convinced us they were the best solution."

The Forrester WaveTM: Customer Identity And Access Management Solutions, Q4 2024

"Customers said that they need strong reporting and dashboarding capabilities in a CIAM solution to be able to justify investment and get business value."

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How we’re different

Real-time analysis across user journeys and events

Best-practice security and compliance insights tailored to your role

Fully integrated for customer, workforce, and B2B use cases

Data privacy guaranteed with data isolation

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Key capabilities

We use the latest advancements in Gen AI and large language models (LLMs), securely trained on our product and industry best practices, to give you smart guidance at every step.

Deep account insights

AI Assist simplifies account activity insights. Confused by a login attempt or registration session? Ask , “What happened during this login?” or "Is there any risk here?" AI Assist breaks it down, highlighting any concerns.

Interactive dashboards

Our dashboards just got smarter. Enter queries like “What MFA methods do users prefer?” or "How can I improve conversions?" With detailed analysis and actionable insights from AI Assist, you can reap the full potential of your data.

Instant compliance checks

Concerned about NIST 800-63 compliance or PCI-DSS standards? AI Assist automates policy configuration and analysis. Easily monitor logs, detect anomalies, and get the latest security summaries – while reducing human error.

AI Assist features

Customer insights features

Feature

How it works

Always-on support

Provides immediate guidance on identity management tasks, from application setup to policy queries like “What policy governs password resets?

Account insights

Simplifies understanding of account activities, such as login attempts and registration sessions, by providing clear explanations and risk assessments.

Interactive dashboards

Delivers real-time analytics on customer behaviors, like sign-up abandonment and conversion improvement, with actionable insights for optimization.

Role and access governance

Accelerates the management of roles and permissions with IGA-forward insights, making it easy to control access and identify high-risk users.

B2B identity management

Offers clear visibility into B2B admin permissions with questions like “What admins have permission to create accounts in this organization and child organizations?”

Automated compliance reporting

Removes uncertainty by automating the analysis of configurations, policies, and audit logs to meet standards like NIST 800-63 and PCI DSS.

MyAccount experience

Extends AI capabilities to customers via the MyAccount portal, answering common inquiries like “How do I set up MFA?” to simplify account management and improve your customer experience.

B2B Identity

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Customer Insights

Get instant visibility into sign-ups, sign-ins, and security

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AI Assist

Get identity answers fast with your own Generative AI (GenAI) assistant

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Customer experience canvas

Create customer sign-in experiences that look and feel like your brand

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Lifecycle event orchestration

Keep your customers’ data in synch with your CRM, MarTech stack and custom apps

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Consent Management

Create, update and add consents into your sign-in journeys

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Identity verification

Verify customer IDs by checking telco records, document verification or knowledge-based verification

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Fraud detection

Flag bots and suspicious logins by analyzing device and customer activity

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Adaptive access controls

Pick the ways for customers to authenticate — MFA, Social login, SSO, biometrics or passwordless

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Registration & self service

Make it a breeze for customers to sign-up, sign-in and manage their account

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AI ASSIST

Manage digital identities with ease with your always-on GenAI assistant

BOOK A B2B DEMO

Does this sound familiar?

Manual B2B workarounds

Behind-the-scenes emails, spreadsheets and approvals that lead to delays and dead ends.

Minimum viable experiences

A B2B customer experience that checks the box but falls short of customer expectations.

Endless engineering queues

New features, fixes and upgrades to your B2B sign-in experience that sit for weeks and months.

1-800-HELP-ME

Internal and customer requests to customer support to create and update B2B accounts.

We make your B2B sign-in experience remarkably simple

Say goodbye to manual workarounds and “how-do-I” calls to customer support. Our intuitive organizational model and fine-grained RBAC controls put your customer in charge of their own accounts.

EXPLORE OUR PLATFORM

Support for all B2B models

B2B sign-in scenarios can vary quite a bit across different industries and business models. We support all of the major types of B2B models including hybrid models:

B2B

For organizations whose customers are other businesses

  • Example: Manufacturing

B2B2C

For organizations who serve their customers through third-party agents or partners

  • Example: Insurance

Hybrid B2B + B2C

For organizations that have both business customers and individual consumers

  • Example: Energy utilities

What makes our B2B CIAM solution unique?

The capabilities that set us apart for B2C CIAM deployments (read them here) also make us the top choice for B2B CIAM deployments.

In addition, competitors can’t match us on these three critical capabilities that’re required for successful B2B deployments.

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COMPETITORS
Organizations and roles designed for B2B

Drag-and-drop organization and group assignments to support any hierarchy or permission combo for B2B users.

Org assignments and roles must be hard coded since the org model wasn’t designed for B2B.
One platform for all B2B scenarios

Manage an unlimited number of B2B customers (and customer relationships) from one platform so you can create different customer journeys for different user populations.

Typically requires multiple instances to support different customer relationships and/or customer journeys.
Audit from one place

Centralized auditing of all changes and user activity lives in one place so audits and compliance a breeze.

Audits typically require following bread crumbs and swiveling between multiple products and interfaces.