LIFECYCLE EVENT ORCHESTRATION
Keep your customers’ data in synch with your CRM, MarTech stack and custom apps
How do we update _____ when the customer _____? It’s the question that comes up in every CIAM requirements meeting. The typical answer is “we’ll write some code” or “we can use MuleSoft” or … both. But that code is brittle and it lives in a separate code repository you have to manage. When it’s time to upgrade you’ll have to re-do it. We've got a better approach.
Benefits
One place to (low)-code
It’s wicked fast to orchestrate just about anything since everything is in one place
Zero infrastructure
No servers or dev environment to stand up (and maintain and secure)
Easy audits
It’s got full auditing and logging of all changes to orchestration flows
How it works
Use pre-built integrations from our plug-in library or create (and test, run and secure) integrations to any app in our serverless dev environment without leaving the platform.
How we’re different
Key capabilities
Strivacity lets you create lightweight “hooks” into virtually any app with our on-platform development environment. Customize registration by pulling in customer data from your CRM. Check product entitlements. Send conversion data to your digital analytics platform or suspicious logins to your SIEM.
On-platform orchestration
Create “hooks” to any app with pre-built integrations from our plug-in library or use Javascript to write your own. We even tie into the NPM ecosystem.
Once you create a hook you can run it at any point in the customer lifecycle.
Plug-in library
Create and test integrations quickly (no dev tickets required). We’ve got pre-built integrations to dozens of the most common applications including Adobe, Salesforce, Hubspot, Splunk, ServiceNow, Amplitude and more.
Testing and auditing
Since our orchestration environment lives on the Strivacity platform all changes are logged for easy auditing.
We also automatically test all hooks and integrations during every upgrade so you don’t need to keep your dev team on standby.
Lifecycle event orchestration features
Customer experience canvas
Create customer sign-in experiences that look and feel like your brand
Lifecycle event orchestration
Keep your customers’ data in synch with your CRM, MarTech stack and custom apps
Identity verification
Verify customer IDs by checking telco records, document verification or knowledge-based verification
Adaptive access controls
Pick the ways for customers to authenticate — MFA, Social login, SSO, biometrics or passwordless
Registration & self service
Make it a breeze for customers to sign-up, sign-in and manage their account