Deciding how and where to store customer identities, or how to connect your website or portal to an existing directory or user store, can be a headache. Strivacity provides you with all of your options, so you can decide which fits best with your needs.
All the Options Covered
Strivacity Identity Store
Strivacity Identity Store
The Strivacity Identity Store offers limitless scale and high availability to securely store your customers’ identities and attributes, while offering the following:
- Secure storage for customers’ identities and groups
- Secure storage for all of your secrets, including but not limited to just passwords
- Cloud-hosted, isolated and dedicated to your brand – your brand never shares infrastructure
- Password policies enforceable per store and/or group
- Stored attributes that can be used in conjunction with federation – Security Assertion Markup Language (SAML) and OpenID Connect
- Stored objects, which can be accessed using RESTful API or LDAP
- Full System for Cross-Domain Identity Management (SCIM) capabilities for provisioning and identity management
Any On-Premises or Cloud Directory/Database
Strivacity Fusion enables you to, put simply, bring your own directory – regardless of whether it’s already in the cloud with another provider, or on-premises and secured in your own data center.
The Strivacity Identity Store agent is a lightweight installable agent used to integrate your on-premises identity stores with Strivacity Fusion in a secure, isolated way. This enables any customer using your on-premises store to register and log in with those credentials.
- Leverage your existing active directory/database containing existing customers’ identities
- Use your existing password policies
- Leverage existing attributes and group memberships
Strivacity Fusion provides the ability to securely connect over the Internet to any third-party directory/database, letting you leverage your existing cloud-based directory investment.
Support exists for any number of directories/databases using secure Lightweight Directory Access Protocol (LDAP) or Open Database Connectivity (ODBC) over encrypted channels.
No one likes getting locked out – especially if they have to call customer service to regain access.
Frustrated customers who have forgotten their passwords can equate to increased abandonment rates as high as 18 percent.
Strivacity Fusion has all your bases covered, so you can quickly integrate the most common self-service account tasks into your portal or application via hosted pages, API’s and web SDK’s.
Successfully completing registration is a critical step along your customers’ journeys.
Strivacity Fusion provides the options to provide a complete customer registration experience that makes it easy for customers to verify their identities and for you to introduce them to your brand.
Self-service registration allows a customer to self-register for your website or portal using your brand’s unique customized registration policy – a customer identity that belongs to your brand and is stored in your identity store of choice – or using a customer’s preferred social log-in.
Combined with fully brandable email or SMS verification, this provides a robust and secure customer experience that protects both your brand and your customers.
Fully customizable pre-built pages for sign up
You want to keep customers for life, and the reality is your customers change over time. They may move, get married or change their key preferences – the list goes on. As a result, you must keep pace with these changes to maintain evolving and growing relationships with your customers. We believe the best solution to this challenge is to enable your customers to manage all aspects of their accounts and personal details themselves using self-service account management.
These capabilities can be quickly added to your existing applications or portals, and they no longer require your customers to deal with the burdens of address changes, contact details updates, or even MFA user additions and/or replacements by having to call a customer service representative.
This self-service empowerment increases customer satisfaction and decreases operational cost.